faq First, please check the FAQs.
(Frequently Asked Questions)

Step 1 - FAQs

search No answer in the FAQ?
Then use the search function.

Step 2 - Search

forum Answer not found?
Please use the technical support forum.

Step 3 - Technical Support Forum
(only for technical issues!)

In the forum users will try to help others with their problems. We ourselves are unable to guarantee support in the forum.
Please follow the forum rules!

Support Ticket If you receive no response after 3 days or  you are one of our paying customers, then

Step 4 - please send us a ticket.