Hi, i want to cash out 15.84 EUR to Bitcoin Wallet.
I choose the Bitcoin in the Cash Out page, then i paste in the box my Receive Addres copied from my Wallet Electrum, but i only receive a message: Please enter a valid Bitcoin address but i do not understan where is the error.
It should work with your Electrom receive address without problems.
There shouldn't be any problems. Did you maybe something wrong by copy & paste?
If it does not work again - can you please send the address for us to check via ticket system?
Hi i sent a ticket but nowbody answer my tickets and mails.
I use other Bitcoin address of a Bitpay Wallet and after wait 1 month the STATE of the CASH OUT changed from PENDING to "Delayed - We are working on this issue " and th PAYMENT DATE CHANGED from "will be paid before 2018-06-07" to "will be paid before 2018-07-07" (ONE MONTH MORE!)
The Bitcoin address used to receive the payment is: 1ERvRrAvZ1smDTxDZU9EkAochEibRj9MuR and my wallet is Bitpay.
The following user(s) said Thank You: Melissa Lorenz