FAQ-EN

Frequently Asked Questions


General

FAQ General


How can I cancel or delete my account?

When using our service there is no cost.
FanSlave is and remains fully free of charge.

If you have no more credits available, in the worst case you will simply get no more fans.
Even if your account is in debit, you are under no financial obligations.

If you want to close your account anyway, do the following:

  1. Sign in
  2. Click on

    http://www.fanslave.com/delete-account.html

  3. Confirm

 

Read more: How can I cancel or delete my account?

I cannot connect my Facebook account. What can I do?

In rare cases it can happen that you cannot link your Facebook account.

The following tips or information may help:

  1. Java must be enabled

  2. Delete your cookies, your cache

  3. Log out of Facebook and fanSlave.
    Then log in again in fanSlave and click Update.
    After this  log in again and confirm the request in Facebook.
  4. Restart your browser

  5. Try another browser to connect (We recommend Google Chrome )

  6. Restart your computer

  7. Check the security settings in your Facebook account

  8. If necessary, delete the fanSlave application in your Facebook account and then try the connection again

  9. The Update button does not work if you're using the option 'use Facebook as a page'

  10. Try to connect your account from another computer

 

Read more: I cannot connect my Facebook account. What can I do?

How can I change my email address?

Forum -> My Profile -> Edit ->
Enter new email address -> Save 

Read more: How can I change my email address?

How can I change my password?

http://www.fanslave.com/user/reset.html#content

or

Forum -> My Profile -> Edit ->
Enter the new password 2 times -> Save

 

Read more: How can I change my password?

Where can I change my name?

Forum -> My Profile -> Edit ->
type in new name -> Save 

Read more: Where can I change my name?

When I click on Update, I get 'Loading Data ... Error: Please click reload and try again'

As the message says, wait and try again later.
Apparently there is a temporary overload.

Message:
'Loading Data ... Error: Please click reload and try again '.

 

Read more: When I click on Update, I get 'Loading Data... Error: Please click reload and try again'

I get the message that my Facebook account is already in the database

Please send the following information to:

support@fanslave.com

  1. Due to the account deletion
  2. Due to the re-opening
  3. Old user name (fanSlave)
  4. New user name (fanSlave)
  5. Facebook account name
  6. Facebook URL / Internet address of your account

We will review the process and then manually accept it if it's ok.
The review may take up to one week.

 

Read more: I get the message that my Facebook account is already in the database

I resetted my password but the token is not working

The token is working fine - please don't use the "." at the end for the token - it's the end of the sentence and does not belong to the token.

Read more: I resetted my password but the token is not working


Make Money

FAQ Make Money


How many credits can I earn a day?

Wieviel Credits Sie verdienen koennen, sehen Sie an der aktuellen Ref-Rally / Credits Rally.
Platz 1 hat derzeit 900 Credits / Tag.

Read more: How many credits can I earn a day?

How can I cash out?

Just click on 'cash out' in your Account Summary.
Enter your payment account and we will deliver your cash after a processing  time of max. 30 days.

A payment is possible from a minimum of 15 €.

We currently offer the following payment options:

You will see the maximum payment date on the cashout page after you have applied for the payment.

If your payment lasts more than 30 days, please contact the support via ticket.
http://www.fanslave.com/support.html

This can happen if your payment has been transferred because of irregularities to our manual inspection department
or you have made ​​a mistake when entering your payment address.

We can only guarantee your payment as long as you follow our rules:
http://www.fanslave.com/fanSlave-rules.html


Read more: How can I cash out?

What is fanRank?

The fanRank algorithm is calculated from the following factors:

  • Facebook account verification
  • Number of friends
  • Interactivity of the account

The higher the fanRank, the

  • more advertisers are interested
  • higher the payout (bonus) for special promotions (up to 14 credits / promotion)

The fanRank values are between ​​0 - 10.

 

Read more: What is fanRank?

How can I earn more money?

Currently fanSlave offers 6 possibilities to earn money online:

  • be a fan of a Facebook page you like
  • be a follower of a twitter page you like
  • click Google +1 button on homepages
  • watch Youtube videos
  • visit homepages
  • recommend our products

(In time we are working on other possibilities for you to earn even more money)

The most money you can earn by recommending us.

To do this, simply log in and find your referal code on this page ->

 afiliate-program


(example referal link code:
"http://www.fanslave.net/ref.php?ref=12345")

When you refer new customers with this referal code - you will earn automatically 15% on all products they buy and also on all subsequent orders.


Read more: How can I earn more money?

Is it possible to change my facebook or twitter account?

Facebook and twitter are prohibiting the creation of multiple accounts per person actually.
Even in our terms, this is clearly prohibited.

It is not possible to change your facebook or twitter account in the fanSlave system - neither automatically nor manually by us.

If you have lost your account or want to use a new Facebook or twitter account
please register a new free fanSlave account and delete your old one.

http://www.fanslave.com/fanSlave-rules.html

We recommend you to use fanSlave only with a real active facebook account.
Accounts with a little fanRank get only displayed very few or no fan pages.


Read more: Is it possible to change my facebook or twitter account?

Why can't I always see new fan pages?

Currently, the clicks on Fanpages are limited to 12 / day.
Furthermore, we are still in the beta phase in which we test the software and therefore not all pages and functions are allowed in the system at present.
We are currently negotiating with various companies to give you as many fan pages as possible, and try to offer you income opportunities.
It can currently happen that there are not a lot of new pages every day or every hour. This will improve the longer the project lasts.

The paid project was started on April, the 13th and thus we are still in the development phase. We ask you to understand this.

Every day we do our best to offer you many fan pages and ask you to grant us some time and visit our project on a regular basis. 
You don't need to visit our project every day or every hour - just visit us if you have time.

We currently expect the following availabilities of new FanPages:

Date

Number of clickable new pages / day

1.5.11 - 30.6.11 1-5
1.7.11 - 31.8.11 5-10
1.9. - 10+

This is an estimate and not a guarantee.
The number of ads varies by

  • country
  • language
  • age
  • gender
  • your fanRank
    - verification of your facebook account (verified = more adds)
    - your activity (more activity = more adds)
    - the number of your friends (more friends0 = more adds)
    - the age of your facebook account (the more old the more adds)

We can only offer as many ads as advertisers are available.

Therefore we simply ask for some patience if there are sometimes only a few clicks per day.
Please give us the time for a proper international procedure for marketing.


Read more: Why can't I always see new fan pages?

Why is there a daily limit?

This depends on how many users there are in relation to the advertisers.
The daily limit will be automatically adapted to the number of advertisers.

Why do I get no reply to my emails? Don't you offer any support?

fanSlave currently has over half a million active users.

Imagine every user would send us a request via email - we would answer messages for several months. Therefore, we ask our users to focus on the forum and use the normal support.

http://www.fanslave.com/support.html

Almost every question has been asked before (see FAQs) and the search on our website can solve almost every problem. We provide extensive information on our homepage.

If your question is still unanswered, please contact the forum - other users will help you there, and sometimes our technical staff.

Please understand - the support for our paying customers takes the majority of our service time.


Read more: Why do I get no reply to my emails? Don't you offer any support?

Is it legal to make money with fanSlave?

According to our research, it is legal to make money with fanSlave.

No laws are broken, and there is no breach of Facebook rules either.

Facebook Terms and Conditions do not contain any restrictions or provisions as to when a user may or should join a page. The only restriction set by Facebook for private users is that the latter may not use their profiles for commercial purposes. The sale of status notifications is given as an example. We can assume, therefore, that only activities referring to your own profile cannot be used for commercial purposes. What happens with fanSlave, however, is that only registration with fanSlave takes place via the Facebook account, which is also the case with many other web services. There is no pressure or obligation to then attach yourself to a page as a fan, so fanSlave users merely receive a reward for joining a page as a fan using the fanSlave service. This in no way represents a breach of the Facebook Terms and Conditions.

The fact that fanSlave rewards its users with a bonus system also involves no breach of legislation. Users can convert their bonuses to fanSlave services or have them paid out; there is no breach of legislation here either.


Read more: Is it legal to make money with fanSlave?

Why do I lose my earned credits?

This is probably because you entered a fan page or a twitter page and got fans or followers from us.
This action costs credits.

For more info click here if logged in:

http://www.fanslave.com/transactions.html

Find out, if the advertiser's page still exists in Facebook or if it has been deleted. If it has been deleted, your credits will be refunded.

Read more: Why do I lose my earned credits?

I get no credits when I click on 'like'

  • to update your account balance, you need to click on 'Your Account' on the Button 'update credits'.
    Note: you don't need to press the Update Credits button after each 'Like'
  • Only fanSlave promotions are paid (left side in 'Your Account').
  • If  "Connect" appears with Facebook on the left side, your Facebook account is not linked correctly.
    In this case please link your Facebook profile with fanSlave
  • It may occasionally happen that several pages are not remunerated. This comes about through fraud.
    We try to avoid this sites, but it can not be prevented 100%.
  • Regularly for a period of 1-3 months, you must link your Facebook account with the app again.
    You will be provided with the following message, which you can confirm by clicking:
    '
    Please click here to reconnect your facebook-account. Otherwise we are not able to update your balance. '

You need a Facebook account with min. 5 friends in order to earn money on fanslave.

A manual / video manual can be found here:

http://www.fanslave.com/become-a-fan.html

http://www.youtube.com/fanslaves


Read more: I get no credits when I click on 'like'

I cannot get credits by joining a group

  1. Log out from Facebook
  2. Log out from fanSlave
  3. Log in at fanSlave
  4. Click Update
  5. Confirm access to your data from groups (possibly several times)
  6. Then the groups should also be paid correctly

Read more: I cannot get credits by joining a group

How often should / must I click the update button?

The Update button should not be pressed after each 'Like' or 'join group'.
It is sufficient to press the Update button one time a day, or at least after the confirmation of multiple auctions.


The Likes / Groups are automatically saved in our system - the Update button is only for the display update.


Read more: How often should / must I click the update button?

Why do I often get a capture when I go to the fanSlave or Facebook page?

You must differ between:

1. fanSlave Captcha
2. facebook Captcha

1. fanSlave Captcha

The fanSlave Captcha is to control illicit activities and functions.
It must be ensured that the user is a real person and not a program / robot.
No advertisers are interested in robots and fake accounts.
We will fight this in several steps.

Theoretically, normal users who use the system in the right way will not see  this fanSlave Capture any time.
We have had two days testing with 20 users running and not one received this fanSlave captcha at any time.
Even if it sometimes appears,  there should not be a problem for a real person to fill this captcha.
We will maintain this function for the benefit of our advertising partners.

See:

http://www.fanslave.com/fanSlave-rules.html

It is illegal

to use the home page or the 'Like me' link by automated routines. As far as clicks or similar result from automated routines, they will not be counted. This also applies to automated entry of data when logging in the website.

2. Facebook Capture

The Facebook capture is set by Facebook. If you are not satisfied with the function of Facebook Captures, please contact Facebook.

 

Read more: Why do I often get a capture when I go to the fanSlave or Facebook page?

Credits for 'Like no more' will not be credited any more

When you click "Like no more" the credits are automatically posted back permanently.
Even if you then click back to the "Like" button, the credits will not be refunded.
You lose in this case the right to participate in this promotion again.

If you believe this was not the case with your account and that there is an error, please contact us through "Contact->Support Ticket".

Read more: Credits for 'Like no more' will not be credited any more

When you click on a you get 'action is no longer available'

When you click on a promotion you get "promotion is no longer available"

This happens when too many other users clicked before you on adverts and the quota of an advertiser has been exhausted.

If you have not reloaded your Account Overview for a long time, then it is highly probable that old promotions are on your page.
The best solution is to click on "Reload" before clicking an action. Then this message should appear only seldom.

The promotion is still available when the page loads.

If you click, the budget of the provider has already been consumed.
This means enough other users have clicked during your viewing time.

The budget can be configured by all advertisers.

 

Read more: When you click on a you get 'action is no longer available'


Social Marketing

FAQ Social Marketing


How can I pay without signing up with PayPal or Payza?

You can pay either with Paypal or Payza without an account or registering:

PayPal:

Please click on Paypal for payment.
Please confirm your order.
Please click on go to "Do not have a PayPal account?".
Now enter your payment method (transfer, debit or credit card)
Then confirm your information and you can pay without a Paypal account.

Payza:


Please click on payment on Payza.
Please confirm your order.
Now, please enter your information in Payza.
Then confirm your data, and you can pay without a Payza account.


Read more: How can I pay without signing up with PayPal or Payza?

How can I get FanSlave credits, or put money in?

The following payment options are available:

  • PayPal
  • Payza
  • Money Transfer
  • CreditCard

Read more: How can I get FanSlave credits, or put money in?

How do I know if new fans / likes / followers / clicks / views come from fanSlave?

You can always check in your login area, how many fans / likes / followers / clicks / views were mediated by fanSlave.

Read more: How do I know if new fans / likes / followers / clicks / views come from fanSlave?

I paid already - when will the order be processed?

After the payment you have the following options:

1. A fanSlave specialist will setup your campaign manually.
   This process can take up to 3 working days.
   The fan mediation will start immediately after the completed processing.

2. You're already familiar with the fanSlave system and / or setup your campaign by yourself.
   Normaly it takes up to one hour to receive the credits in your account.
   If you buy credits directly into your logon area so you will get the credits
   automatically upon successful payment.

   (My Account -> Buy credits or in the account overview on "buy credits" button.)

!!! Attention: By using the second option we will only add the credits to your fanslave balance.
The bought credits will be used for all active campaigns. Use this option !only if you are already familiar with the fanSlave system.

If you pay by bank wire transfer, it can take additionally up to 3 days until the money is credited to our account.
You will receive your credits immediately as soon as the transfer is credited to us and the order has been processed.

 

Read more: I paid already - when will the order be processed?

Why can't I register my fan page?

  1. Your fan site has age restrictions or limitations on Countries

    You can create these restrictions when you create the page itself.
    To change your limitations:

    1. Visit the 'Edit Page' on your fan site
    2. Check these points:
    - Country Restrictions: This country should not be selected, otherwise only Facebook users logged in from the chosen country can visit your site
    - Parental Controls: Set to 'All 13 +'
    - Make sure that the item 'page visibility - only Administrators can view this page' is off

  2. Are you sure your site is a fansite?

    fanSlave does not work with Private profile pages. An important indicator of a fansite is the 'Like' button.
    If on your side is an  'add friend' button, then it is a private profile page.
    More info can be found on fan pages .

  3. Your page is an application page or group page

    Currently these pages can only be entered manually by our support.
    Contact us in this case via e-mail or contact our support ticket system .

Read more: Why can't I register my fan page?

What services can I buy here?

On this site you can purchase professional social network marketing. We advertise your site in our network and thus provide you with valuable Facebook fans / likes or Twitter followers. Every procured fan or follower sees your Facebook or Twitter messages directly on his page. This allows you to reach a vast audience of potential buyers within seconds.

Read more: What services can I buy here?

Why is the delivery time for fans not always adhered exactly?

The delivery time for fans / likes is an estimate.
This value is set for untargeted fans / likes and is normally reached 100% in this segment.

If you work with filters (country, language, age, gender, ...) we can not determine this value safely.
The filters are thus a variable adjustment option on your side - the more strictly you set the filter, the longer the Fan mediation.
You will never lose your credits and therefore you have no loss.
These credits can also be usedt for other fan pages, Twitter pages or other products in our portfolio at any time.

If you need a lot of fans at once, we recommend you set the filter very weak or disabling them.
Of course, this has an adverse effect on the quality of the fans.

Hence you have the choice between a long, high quality building or a rapid, quantitative structure.
The rapid, quantitative structure (untargeted) costs accordingly less money than the qualitative structure (targeted).

 

Read more: Why is the delivery time for fans not always adhered exactly?

I am not satisfied with the quality of the fans / likes. What can I do?

The quality of the fans / likes mainly depends on your settings in your login area.
There you can change your settings as you like to get higher quality fans.

It all depends on your needs.

If you are interested a lot fast fans / likes at an affordable price - then disable all filters.

If you are more interested in high quality fans, it is recommended to put on "verified" filters and activate the "from 100 friends",
to prevent displaying of your ads at users under those limits.

Hence you have the choice between a long, high quality building or a rapid, quantitative structure.
The rapid, quantitative structure (untargeted) costs accordingly less money than the qualitative structure (targeted).

 

Read more: I am not satisfied with the quality of the fans / likes. What can I do?

Can social network operators see that I buy fans or follower

It is impossible for social networks operators to find this out as long as you don't buy fake accounts in large quantities. Many unscrupulous vendors are selling thousands of fans and followers on the web. You should be careful. Our system consists only of real users and not of fake accounts. Real users can be at any time and in any amount fans of your site. fanSlave is not a fan selling company, but a Facebook marketing professional.

Read more: Can social network operators see that I buy fans or follower

Is there a guarantee my fan page will be visited more often?

It can be guaranteed that all the messages that you publish on your fan page will all appear on your fans' pages. Whether your fans or followers visit your Facebook page or your posted link depends entirely on the quality of what you post and the interests of the users. Ultimately you reach with each message a large number of people who may also pass on your information to third parties (friends).

Read more: Is there a guarantee my fan page will be visited more often?

Is it legal to buy Facebook Fans?

bestimmungenFanSlave’s offer is legal and does not contravene Facebook rules.

FanSlave is an online platform from which registered members acquire access to a protected area in which they can then click onto advertising partners’ online advertisements and thus reach the Facebook page of the advertising partner. Once there, users can view the advertising partner’s offers at their leisure and if they wish click the "Like" button. No user would like a page or join a page as a  "fan" without previously having decided whether, based on the content of the page, he or she would really want to be a "fan." There is no obligation on our part to sign up to a page as a "fan". The user would do so only as the result of a free decision. 

Commissioning fanSlave does not represent any breach of legislation for our advertising clients.

Despite many reports to the contrary in various forums, fanSlave does not sell a predetermined number of fans or indeed guarantee an increase in fans achieved only by technical manipulation, as is the case with other service providers. At fanSlave, the customer can hire advertising space exclusively accessible to registered fanSlave users. The customer decides the duration of the hire period. This is not measured in days, but in numbers of fan clicks. That is to say, the link to the customer’s advertising space remains until the advertisement has acquired the agreed number of fans. This principle is comparable to the Google AdWords campaign, where the customer has links to advertisements until the day limit is reached. The interpretations of some self-appointed Facebook experts are therefore wrong. They have not understood the basic principle. The customer does not buy fans, but pays fanSlave for offering the customer a platform from which the latter can convince more fans to join its Facebook page exclusively on the basis of the advertisement’s content.

There is no law that goes further to actually forbid trading with fans, and there is no such passage in either the Facebook or in the Twitter Terms and Conditions or Terms of Use.

There are also no known cases where Facebook or Twitter has taken proceedings against the actions of fans or followers. The only known case dates from 2009, where the USocial Facebook company offered !Friends for sale.

Report dated 20.11.2009, Spiegel Online

This is a great difference, as we are concerned with Facebook !Fans and not Facebook !Friends. USocial continues to sell fans online – which rather contradicts the theory of a prohibition.

fanSlave is an online market place, where providers and interested parties can meet one another directly.

You hire advertising space on our platform – in a manner comparable with AdWords or a TV advertisement. Your advertisement is displayed until the desired number of interested users have acknowledged your campaign by clicking "Like." Advertising for Facebook fan pages is well-established and can be seen every day on television – the only difference between that and our offer is in our results-based charging – every user who finds your site interesting is evaluated.

Additionally, it is impossible technically for social networks to trace how they acquired their fans and also it cannot be technically proven who set up a particular advertising campaign with us.

The question also arises as to why Facebook should have any interest in taking proceedings. After all, we are helping these providers with our services to acquire considerable new traffic and interest in the form of many more new users and companies.

Read more: Is it legal to buy Facebook Fans?

How can I change my billing address?

You can change your billing address at the following url:

http://www.fanslave.com/account.html


Read more: How can I change my billing address?

Why we got fewer fans than ordered?

When you place an order with us, you will receive credits in the value of your ordered products.

There is the possibility in our members area to change or adapt your campaign at any time. You can for example adjust the quality of your services or change the target group. In many cases, several changes are associated with additional costs. The price for e.g. targeted fans (language, country, age and gender selectable) is much more expensive than untargeted fans or verified Facebook users cost 2 credits more per fan.

All these fees are visible in your login area:

fewer-fans

Thus there are higher costs per fan and your advertisment ends when your credits are used up.


Read more: Why we got fewer fans than ordered?

What kind of people will be fans or followers of our site?

FanSlave provides only real social network users. Our system automatically checks whether the users are real or automatically generated. Machine-generated users are not absorbed by our system. We are therefore confident that your procured users are real living people and are possibly interested in your product. 

Read more: What kind of people will be fans or followers of our site?

I get the message, my Facebook page is already in the system

Please send the following information to:

support@fanslave.com

  1. Due to the account deletion
  2. Due to the re-opening
  3. Old user name (fanSlave)
  4. New user name (fanSlave)
  5. Facebook URL / Internet address of the fanpage

We will review the process and then manually enter it if it's accepted.
The review may take up to one week.

 

Read more: I get the message, my Facebook page is already in the system

Can I use fanSlave anonymously?

Since each user in our system can promote any site, is your ad anonymously for this reason alone.

There is also the possibility to advertise in fanSlave system more anonymous. You can set this "Edit" in your login area below.
In this case is not like normal, taken your picture and text from your Facebook page, but published an anonymous ad.
Furthermore, we recommend you to filter "verified" and "Friends of 100" to enable to increase the quality of your fans
and to prevent the display of your advertising at users under these limits.

Read more: Can I use fanSlave anonymously?

Is there a guarantee that the Facebook fans dislike me after liking?

There is no ultimately guarantee that your users always remain a fan of your page.
This depends on many factors. (Content, actuality, ...)
If various users dislike your page again within a certain period, you get the credits automatically added back to your account.
So far, we have in this regard no negative feedback.

Read more: Is there a guarantee that the Facebook fans dislike me after liking?

When will the fans be delivered after setting up a campaign?

The fan delivery will start right after setting up the campaign. You just need to have enough credits.

Read more: When will the fans be delivered after setting up a campaign?

Is it possible to split credits on several pages?

You can specify the maximum number per day and fan site, and distribute any credits on several fan sites.

Read more: Is it possible to split credits on several pages?

I just get a few fans per day

If you have enough credits in your account but only a few fans / likes get taught per day
you should probably try to set the filters of the campaign down.
The weaker you set your filters, the more fans / likes you get taught per day.

You should also check if you have other limits (eg max. Fans per day) or a total number of fans for the campaign activated.

Take also care of the campaign is not paused.

 

Read more: I just get a few fans per day

Why does Facebook marketing make sense?

Facebook marketing has become an important guarantee for success for every company. In addition to the Google Seo optimization (see SeoSlave ),  Facebook is a powerful market with its ever-increasing number of users. Once you post a message on your fan site, it appears automatically on all pages of your fans. If they find your message interesting, they can share it with their friends.

Read more: Why does Facebook marketing make sense?

Is it useful to use your serviceparallel with other SEO or marketing services?

The FanSlave service is very effective, but offers no universal tool for social network marketing and search engine optimization. For maximum results, we even recommend the use of other social networks and SEO Services. For example, with the SeoSlave service you can improve the ranking of your website for different keywords.

Read more: Is it useful to use your serviceparallel with other SEO or marketing services?


Exchange Connections

FAQ Exchange Connections


Can I view all the fans and followers who follow my site?

Yes - you can at any time. In your fanSlave login area, you can view all fans / likes.

Read more: Can I view all the fans and followers who follow my site?

How can it happen that my account is in debit?

If you become a fan or follower ome sites but then delete this connection, you will be charged the credits again. Therefore It is possible that your account is in debit.

Read more: How can it happen that my account is in debit?

What happens to the fans or followers who immediately unfollow my page?

At regular intervals, all fans / likes are evaluated by our system. Non-existent fans / likes are automatically deleted. Within 14 days of not being found, a fan is no longer calculated / credited.

Read more: What happens to the fans or followers who immediately unfollow my page?


Affiliate Program

FAQ Affiliate Program


My Ref does not appear to Referred Customers

We have hundreds of applications daily.
In those applications, about 90% are through referrals. (Ref) system

The Ref system works perfectly and was tested over a long time in all sorts of browser and system environments.

The following must be considered:

  • The Ref MUST sign up through your affiliate link (? Ref = xxxxx)
  • The Ref has to register directly after the visit of the advertising link
    (Should not close the browser or the type in the URL without? Ref = xxxxx in a different browser)
  • Cookies must be enabled
  • Do not use the same computer / browser to add yourself as Ref.
  • Stick to the rules fanSlave

What can you do if something did not work?

  • You can ask your Ref to delete the account and to log in again correctly on your ad link.
    For Information, see the FAQs
  • You can easily test it yourself:
    Install a new browser and register a new account using your ref link

We do not change refs manually afterwards!

 

Read more: My Ref does not appear to Referred Customers

Why do my credits not match with the credits of the Ref-Rally

  • The Ref-Rally / Credits rally begins and ends at a specific time.
    All money you earn before or after will not apear in the Ref-Rally.

  • The bonus is not included in Ref-Rally / Rally.

  • The Ref-Rally / Rally-Credits are delayed compared with the Account-Credits.

  • All your expenses are not counted in the Ref-Rally / Rally.
    Only the earned points are counted.

Read more: Why do my credits not match with the credits of the Ref-Rally