fanSlave currently has over half a million active users.
Imagine every user would send us a request via email - we would answer messages for several months. Therefore, we ask our users to focus on the forum and use the normal support.
Almost every question has been asked before (see FAQs) and the search on our website can solve almost every problem. We provide extensive information on our homepage.
If your question is still unanswered, please contact the forum - other users will help you there, and sometimes our technical staff.
Please understand - the support for our paying customers takes the majority of our service time.